Store Policies

Accepted Methods of Payment. We accept Authorize.net which handles, Visa, Mastercard, American Express and Discover.

Shipping Time. The time needed to ship merchandise will vary depending on the shipment's location and the particular time of year. Customers should expect a 7-10 day delivery time.

Shipping Methods. Merchandise will be shipped using Ground Service where possible. In addition, some items may be shipped directly from the manufacturer to customers.

Damaged Shipments. Damaged shipments from handling must be claimed with the freight carrier. If any cartons are missing or damaged, be sure to note this on the freight bill. If you notice concealed damage after the driver has left, keep all the packing and call the freight carrier to return and inspect the damage and file a claim. We are not responsible for damage caused by the freight carrier.

Manufacturers Defects. If a product appears to have a manufacture’s defect, email us at Bellscrubs@att.net for instructions. Do not return products to us without first contacting us to receive instructions.

Return Merchandise Policy. We will gladly return any item[s] in original condition within 30 days of receipt.  Unfortunately, we cannot accept any worn, washed, altered items.  Shipping and processing charges are non-refundable.  Return postage must be pre-paid.  COD's on return shipments cannot be accepted.  Please allow 14 days for us to receive and process your return.  Send return along with Return  & Exchange form via insured US mail or UPS.  to:

KBell Concepts-Returns

918 W. Cadillac St.

Mackinaw City, MI 49701